|Period of use||
|Price at the point of purchase|
|Manufactured date/Expiration date||Manufactured date:Contact the seller Expiration date:Contact the seller|
|Place of origin||Refer to the detailed description of each Item origin|
|Available Shipping Regions||Nationwide (except mountainous regions and islands, including Jeju)|
|After-sales service||텐바이텐 고객행복센터 1644-6035|
In case of domestic delivery, Mail to:11154 경기도 포천시 군내면 용정경제로2길 83 텐바이텐 물류센터
Return/Exchange shipping cost in Korea (attributable to the buyer):￦3,000/￦6,000
Information on return/exchange
텐바이텐 고객행복센터 1644-6035
Address of item return/exchange
11154 경기도 포천시 군내면 용정경제로2길 83 텐바이텐 물류센터
Shipping fee for returns/exchanges
The following is the shipping fee to be paid by a purchaser in the case of returning or exchanging an item due to the purchaser’s fault.
|Shop Name/Representative||(주)텐바이텐 / 최은희|
|Category of Business||corporation operater|
|Business Registration Number|
|Registration of Online Marketing Business||제 01-1968호|
|Location of Headquarters||서울특별시 종로구 대학로 57 (연건동,홍익대학교대학로캠퍼스) 교육동 14층|
|Items completed with authentication||Business Registration Number, Shop Name|
11STREET has been granted the Payment Depository Business License (Registration Number 02-006-000022) by the Financial Supervisory Service in accordance with the Electronic Financial Transactions Act. All sellers on the 11STREET website are required to subscribe to the service to conduct their online business.
This seller has been registered as a member of the Purchase Safety Services of 11Street Co., Ltd. that 11street has subscribed to for all transactions regardless of the amount and type of payment to ensure online transaction security and transparency for all our customers.
These item reviews were written by the customers of 11STREET who had bought this product.
|evaluation||Item review||Writer/Date of writing|
|There are no registered Item reviews.|
- You may submit your request for your ordered item(s) within 30 days upon completion of shipment.
- You may not change it for another item. Please, return the item and place another order again.
- In the event of requesting for exchange or additional delivery, if confirmed, you may view the status at MY 11st >
- You may cancel but not modify your request before your request is delivered to a courier service provider, after which
you need to contact our Customer Care Center for further inquiry or request.
- You may not use the designated couriers for return from PO Box, military unit or mountainous regions & islands. You
need to return the item by yourself after submitting your request. (The return delivery cost will be reimbursed in the case
of item damage or wrong delivery if you contact our Customer Care Center).
- If you open a plastic-wrapped item or use it you may not request for return even within the validity period.
-Make sure to write the original order code and your name on the envelope or the box after packaging(so that
our Logistics Center will be able to identify your package.)
- Return Address: Return Manager, 583-5 Beonji, Geumseung-ri, Tanhyeon-myeon, paju-si, Gyeonggi Province. Zip code : 413-843